Chatbot

Refined Communication, Oil Edition

Our client for Chatbot is a global leader in oil, based in the United Arab Emirates. They needed an AI that could respond to queries from their over 55,000 employees worldwide.

Overview

Our client for Chatbot is a global leader in oil based in the United Arab Emirates. With over 55,000 global employees distributed worldwide, the client sought an AI solution to streamline communication and support.

Check out how we leveled up their communication game.

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challenge

The main goal was to create a sleek interface, improving communication efficiency across their global network.

solution

We partnered with a key partner to build a small team and develop a chatbot using Microsoft infrastructure. The goal was to give employees quick access to information without navigating the website or dealing with security filters.

We used a Scrum workflow with daily standups, sprint reviews, and retrospectives to stay on track. And since we had everything we needed from the start, implementing the dialogues became easier.

The Chatbot's implementation not only streamlined their internal processes but also helped them achieve remarkable resource and cost reductions.

See what A.I. can do for you.